Q: When will you arrange the production?
A: We usually arrange the production immediately after receiving your payment if we have the item in stock. Otherwise, please confirm with us for lead time.

Q: What is your accepted payment type?
A: Wire transfer（TT）, Paypal and Western Union.We only accept Paypal and Western Union for payment amounts below USD500.

Q: What logistic forwarder do you usually work with?
A: We work with EMS, TNT, UPS, FEDEX and other logistric forwarders. Assigned your own forwarder for shipment is available.

Q: Are you a manufacturer or a trading company？
A: We are an experienced manufacturer with 5 years of experience in the field of sex products.

Q: Do you charge a sample fee?
A: Yes, we do. But the sample fee will be refunded to your next order.

Q: How long does it take for samples to be sent?
A: Generally within 5 days.

Q: Are the materials safe and healthy?
A: Yes, the product is made of imported TPE or liquid silicone. And have CE and ROSH quality inspection certification.